Photos Copyright (c) Panorama Entertainment.

SanVa Hotel is a traditional-style guesthouse with a great deal of character and a homey feel. No matter whether you are travelling with a group of buddies, or with your better half celebrating your anniversary, we have a total of 39 rooms to meet your needs.

If you are fond of backyard quietness, there are rooms with access to the patio. For those who love a romantic touch, we have rooms with balcony overseeing the beautiful Rua da Felicidade.

Each room is equipped either with ceiling fan or table fan, tap water and sink. Room rates are competitive and honest. The rooms ensuited with private shower and air-conditioning are now under renovation and will not be available until further notice. 

** USD room rates quoted herein are for reference only. They are subject to currency market fluctuations.

Special Notice:

A surcharge of HKD/MOP100 per room per night will be imposed on the following dates:

1. National Day Holiday: September 26, 2008 to October 7, 2008 (inclusive).

2. Christmas & New Year Holidays: December 24, 2008 to January 4, 2009 (inclusive).

3. Lunar New Year Holiday: January 23, 2009 to February 1, 2009 (inclusive).

4. Easter Holiday: April 9, 2009 to April 13, 2009 (inclusive).

5. Labour Day Holiday: April 30, 2009 to May 3, 2009 (inclusive).

Kind Reminder:

Due to expansion renovation, our air-conditioned rooms, rooms equipped with private shower, and, rooms access to patio, are temporary closed.   More room type and shower/toilet facilities will be available after the renovation around mid 2009.  We apologize for any inconvenience caused.

Reservation & Cancellation Policy:

1. Reservation made within 3 days from the check-in day will not be processed.

2. We are not obligated to answer (via e-mail) your online reservations immediately. However they will be answered (via e-mail) within 3 working days. Please do not call in to make reservations within 3 days from the check-in date. 

3. Certain reservations require deposit payment. Instructions of paying the deposit will be sent to you in a separate e-mail after you have confirmed your reservations.

4. Before paying the deposit payment, make sure you: (A) have read, fully understood and accepted our Policy and Disclaimer, and,  (B) have understood and accepted the facilities that we do and do not provide. SanVa Hotel has final decisions on all disputes.

5. For cancellation of your confirmed reservations, your must send us a cancellation e-mail at least 96 hours (4 days) before your promised check-in date. Please be reminded we reserve all rights to seize the full deposit payment when the cancellation is made within 4 days from the check-in date.

6. We will hold your reservation for AT MOST 2 hours. If you fail to show up within 2 hours from your promised check-in time, or, in the event of non-arrival, the full deposit payment will be seized and we reserve all rights to release the reserved rooms.

Terms & Disclaimer:

1. Please register with your valid legal identification documents. If you are working in Macau, you shall also show and provide the details of your working visa and the contact information of your employer in Macau.

2. Check-in time is 2 pm. We are not obligated to offer a room before 2 pm.

3. Check-out time is 12 noon. If you do not check-out after 12 noon, you are considered extending your stay, and you will be charged the rent for another night. We shall not give extra notice on this matter.

4. Rent must be paid by cash in HKD or MOP, unless otherwise stated. USD room rates quoted herein are for reference only and are subject to currency market fluctuations.

5. If you request for a change of room, you shall pay the room rate of the newly changed room.

6. If you want to extend your stay, you should ask for vacancies upon check-in.  We do not guarantee the availability of rooms for the extension period. For the sake of fairness, the other guests who have first placed reservations for those dates have the priority to occupy the room.

7. The number of guests allowed to stay in a Double Grande room or a Double Regular room or a Balcony Double room is TWO. We shall NOT allow any extra guest sharing the same room.

8. The normal number of guests allowed to stay in a Twin room is TWO. We shall allow a maximum of TWO extra guests sharing the same Twin room. A surcharge of HKD/MOP40.00 per night will be charged on each extra guest staying in the same room. This extra guest surcharge has no age limitations. We do not provide extra bed service.

9. The normal number of guests allowed to stay in a Balcony Twin room is TWO. We shall allow a maximum of ONE extra guest sharing the same Balcony Twin room. A surcharge of HKD/MOP40.00 per night will be charged on the extra guest staying in the same room. This extra guest surcharge has no age limitations. We do not provide extra bed service.

10. We are not obligated to provide free towels, soap, toothbrush, toothpaste, slippers and/or similar toiletries. We do NOT provide breakfast, airport pickup service, laundary service, nor package tour service.

11. You shall take full responsibilities on your personal belongings. We have no obligations on any lost and/or damaged items.

Copyright(c) 2008 SanVa Hotel. All rights reserved.